Privacy Policy

At Neelam Polymers, we respect the privacy of our website visitors, customers, business partners, and other users. This Privacy Policy explains how we may collect, use, store, and protect information when you visit our website, contact us, or enquire about our products and services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Company or organisation name
• Email address
• Phone or mobile number
• Business address or location
• Product or material requirements
• Quantity or enquiry details
• Information provided through contact or enquiry forms
• Any other information you voluntarily provide while communicating with us

We may also collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

The information collected through our website may be used to:

• Respond to product and business enquiries
• Provide information about our products and manufacturing capabilities
• Prepare or discuss quotations and business requirements
• Communicate with you regarding your enquiry
• Understand customer requirements and improve our website
• Improve our products, services, and customer communication
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and in accordance with applicable laws.

3. Information Submitted Through Enquiry Forms

If you submit your information through a contact, enquiry, or quotation form, we may use the details provided to contact you regarding your specific enquiry.

For example, if you enquire about PC ABS Granules, we may use your contact details and requirement information to understand your application, quantity, location, and other relevant business needs and respond accordingly.

4. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, and enhance the overall browsing experience.

Cookies may help us understand which pages visitors find useful and how the website is being used. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

Neelam Polymers does not sell or rent your personal information to third parties.

We may share information where reasonably necessary to:

• Respond to your business enquiry
• Provide requested services or support
• Work with trusted service providers supporting our website or business operations
• Meet legal, regulatory, or government requirements
• Protect the rights, security, and property of Neelam Polymers or others

Where information is shared with service providers, we expect it to be handled appropriately and for the relevant business purpose.

6. Data Security

We take reasonable measures to protect the information submitted through our website against unauthorised access, misuse, alteration, disclosure, or loss.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure. Visitors should therefore avoid submitting unnecessary sensitive or confidential information through website forms.

7. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.

The retention period may vary depending on the nature of the information and the relevant business or legal requirement.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These websites operate independently and may have their own privacy policies and practices.

Neelam Polymers is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

This website is intended primarily for business and commercial users. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us through the website, please contact us so that appropriate action can be considered.

10. Your Privacy Choices

Depending on applicable law, you may have the right to request information about the personal data we hold about you, ask for correction of inaccurate information, or request deletion where legally applicable.

You may also contact us if you no longer wish to receive non-essential communications from us.

Requests may be subject to verification and applicable legal or business record requirements.

11. Changes to This Privacy Policy

Neelam Polymers may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any revised version will be published on this page with an updated Last Updated date. We encourage visitors to review this page periodically.